Refund is only available when the goal rank is not achieved at the end of the package. (Please note that the rank should be the time-period average rank, such as a one-month average or three-month average). In any case, the value corresponding to the ranking achieved during this period will always be deducted from the total received.
Just finished my first three months with your services, and I can say I am beyond satisfied with the results! I will be renewing with a 12 months package. Feel free to use this email as my testimony. Thank you!