Refund is only available when the goal rank is not achieved at the end of the package. (Please note that the rank should be the time-period average rank, such as a one-month average or three-month average). In any case, the value corresponding to the ranking achieved during this period will always be deducted from the total received.
We are writing to testify that since we began using your services, our site’s exposure and credibility have increased significantly. As our site is positioned very well in Alexa, and therefore the search engines can clearly recognize it and place it on their first pages; our exposure has gained a lot. Moreover, our products now have more credibility as people see that our site has constant traffic. What great service, and what a great tool for us!