Refund is only available when the goal rank is not achieved at the end of the package. (Please note that the rank should be the time-period average rank, such as a one-month average or three-month average).
I never really understood the importance of having a high Alexa Rank, and how it can benefit a company. However, my business partner kept on insisting that we had to work on our site’s positioning. The gains our business has attained since working with RankStore have been incredible. Better rank: more clients, more advertisers, more business!