Refund is only available when the goal rank is not achieved at the end of the package. (Please note that the rank should be the time-period average rank, such as a one-month average or three-month average). In any case, the value corresponding to the ranking achieved during this period will always be deducted from the total received.
Pardon my english. My E-cigarette website in Hong Kong have 2000 unique visitors in a day. But the Alexa rankings are very poor. After some research, I find RankStore.com and I signed up 3 weeks ago. Today, my website is in top 5000 website in Hong Kong. The global ranking is improved too. Thank you for the service. Very good service.