Refund is only available when the goal rank is not achieved at the end of the package. (Please note that the rank should be the time-period average rank, such as a one-month average or three-month average). In any case, the value corresponding to the ranking achieved during this period will always be deducted from the total received.
People have asked me before why I invest money in boosting the Alexa ranking of my websites. Well, I sell advertising space on my websites and 3 of my websites bring in good ad revenue courtesy the alexa ranks which are now under 10k Globally and 5k in the UK. Each time I have used RankStore.com, they have delivered exceptional results within timeframes that seem almost impossible to achieve it in. I dont know if its connected, but I see a boost in my SEO ranks everytime too. Great service! – Buford J. Johnson – UK