Refund is only available when the goal rank is not achieved at the end of the package. (Please note that the rank should be the time-period average rank, such as a one-month average or three-month average). In any case, the value corresponding to the ranking achieved during this period will always be deducted from the total received.
Rankstore doesn’t only provide great services, but their website is full of great information about Alexa and its importance! For instance, I personally had no idea it was from Amazon, or how much it affects our site’s exposure on search engines. It’s such an important tool on the Internet, and Rankstore can help us get on the top of it!