Refund is only available when the goal rank is not achieved at the end of the package. (Please note that the rank should be the time-period average rank, such as a one-month average or three-month average).
Wow! My website went from 15,952,641 to 412,391 within a span of 15 days! Very impressive service. Signing up for another package now to boost the Great Britain Ranking for my website and I am sure you guys are going to crush it.